Contact Us
Have a question or need help? We're here for you.
Call Us
Mon - Fri, 9am - 6pm EST
Business Hours
Monday - Friday: 9am - 6pm
Saturday: 10am - 4pm
Sunday: Closed
COMMON QUESTIONS
Frequently Asked Questions
Dotclad is a professional-grade hybrid cookware line, including woks and saute pans, designed for durability and ease of use in the kitchen.
Yes, our cookware is a healthier choice for your family. We use a suspended non-stick technology that is PFOA-free and does not use a Teflon coating, ensuring that harmful substances are not present.
You can find our official products and learn more about our technology at thedotclad.com.
You can purchase our professional-grade hybrid cookware directly through our official website at thedotclad.com.
We take pride in our innovative, professional-grade cookware designed for versatility in the kitchen. Many of our customers enjoy the durability and ease of our hybrid designs, which prioritize performance and healthier cooking.
Our cookware is designed to be universal and works on all types of stovetops, including gas, electric, glass, and induction.
To ensure long-term use, we recommend hand washing. While our products are designed to be durable, using medium to low heat while cooking and avoiding prolonged preheating will help maintain the non-stick properties.